I have a customer whose PC started to show signs of unreliability and sometimes would not start so I suspected his power supply. Instead I found that the power cable was damaged internally. A closer look revealed that it was one of the oldest in his possesion. Over the years his PCs have have been replaced but never the power cable. That three-pin socket in the back has not changed in 20 years and people are so used to it that it is usually taken for granted.
I knew that he has a drawer full of unused (often new!) cables so that is all that it took to fix this PC. (In South Africa this cable retails for around R40 or US $6). Diagnosing this was possible thorugh the use of high school electrical theory. Too bad I have to charge for 15 years of It experience for the call-out …
I have wasted so much time over the years over old, damaged cables. I once worked in a building that had to have the ethernet cables replaced because users were in the habit of pulling the slack out of the trunking so that they could move their desks another 20cm away from the wall ! This is especially funny when the I bill for 2 hours work and the buyer wants to argue that. “the cable costs R 3.00 / metre so how come I am so expensive?”
The problem is not the cable…
Incoming search terms:
- cables (how to troub)

